Operations & Maintenance Guide

Monitoring, preventive maintenance, fault resolution, and charger uptime SLAs in Morocco.

Coming Soon

What you'll learn

Setting up automated 24/7 heartbeat monitoring and offline alerts

Preventive maintenance schedules: cable inspection, connector wear, filter cleaning

Remote diagnostics and remote firmware updates via OCPP

Guaranteed 98% uptime Service Level Agreements (SLA)

Operations ManagersMaintenance EngineersField TechniciansCustomer Support

Achieving high availability requires proactive monitoring, routine field inspections, and swift remote diagnostic capabilities.

WATT.ma constantly monitors charger heartbeat, internal temperature, and connector status, automatically alerting field technicians to anomalies.

Over 80% of minor charger faults (e.g. connector lock jam, software lock) are resolved remotely via OCPP reset commands without site visits.

Scheduled semi-annual inspections include testing cable insulation, checking emergency stop buttons, and verifying electrical breaker torque.

Compliant with Moroccan national grid (ONE), CNDP Law 09-08 data protection, and international OCPP standards.

Explore WATT.ma Charge Point Management System (CPMS) infrastructure and network operations.

Connect and activate compatible EV charging stations on the WATT.ma network.

Electrical capacity, transformer guidelines, connectivity, and physical site requirements for Morocco.

Join Morocco's leading EV charging network. Connect your hardware or evaluate your commercial site location today.